Privacy Policy
www.paslifehypnotherpay.com.au
Effective Date: 13 March 2026
At Past Life Regression Melbourne, we believe that trust is the foundation of the therapeutic relationship. Protecting your privacy and the confidentiality of your personal information is our highest priority. This policy outlines how we collect, store, and manage your data when you engage with our services at www.pastlifehypnotherapy.com.au.
1. Information We Collect
To provide effective, safe, and personalized care, we collect the personal information you provide to us, including:
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Personal Information: Name, contact details (email, phone number, address), and date of birth.
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Clinical Information: Case notes, intake forms, and history relevant to your hypnotherapy or counselling sessions.
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Technical Data: When you visit our website, we may collect non-identifying data such as your IP address or browser type to improve your user experience.
2. How We Use Your Information
We use your information solely for the purposes of:
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Providing and managing our clinical services.
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Communicating with you regarding appointments, billing, and practice updates.
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Ensuring the continuity and quality of your care.
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Improving our services and website experience.
We will never sell, trade, or share your personal information with third-party marketers or disclose your information to any third parties, except as required by law.
3. Storage and Security
We take reasonable steps to keep your information secure and accurate:
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Digital Data: We use secure, encrypted platforms for storing digital records and communications.
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Physical Data: Any physical intake forms or notes are stored in locked, secure cabinets.
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Retention: We retain clinical records for the period required by law and professional association guidelines (Australian Counselling Association/Australian Hypnotherapists' Association) to ensure proper clinical practice.
4. Disclosure and Legal Obligations
Your privacy is paramount; however, there are rare circumstances where we may be legally or ethically required to disclose information:
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If there is a serious risk of harm to yourself or another person.
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If we are served with a subpoena or court order requiring the release of records.
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When required by law (e.g., mandatory reporting requirements for the protection of children).
5. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to any inaccurate or outdated information.
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Request the deletion or destruction of your records, subject to our legal obligations to retain certain clinical notes.
6. Contact Us
If you have any questions about this Privacy Policy, wish to access your data, or have concerns regarding how your data is handled, please contact us directly:
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Email: info@bridgeyourmind.com
By using our website or services, you consent to the collection and use of your information as described in this policy.